Travel Expert and Radio Talk Show Host Stephanie Abrams - Travelers411 Travel Radio Shownotes - April 23, 2011
"Travelers411" Radio Show - April 23, 2011
Cape Cod, Massachusetts Breathtaking Views, Fresh Seafood, Weddings and Corporate Events Year Round at a Classic Seaside Resort: Chatham Bars Inn, Chatham, Cape Cod, Massachusetts; Air Ambulance Card Provides Medical Evacuations and Peace of Mind; Midweek Travel Saves Money, According to CheapOAir Research.

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Hour 1

Topics Include:

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Paul Zuest, Managing Director, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
www.chathambarsinn.com

Travel Expert Stephanie Abrams and the "Travelers411" Radio Show open the hour with Paul Zuest, Managing Director of Chatham Bars Inn in Chatham, Cape Cod, Massachusetts. The hotel is a member of Leading Hotels of the World. Even though Cape Cod is a very busy destination between Memorial and Labor Days, Stephanie reminds listeners that they have the rest of the year to see the Cape, too. "In April, we've had some magnificent sun and the opportunity to do some shopping," she says.

Lighthouse in Cape Cod, Massachusetts
Lighthouse in Cape Cod, Massachusetts.

Paul has been at the Chatham Bars Inn for 5 years; he previously worked in Los Angeles, the Caribbean, Italy, and San Francisco, where he managed another small hotel. He is originally from the German-speaking area of Switzerland, close to the Austrian and German borders. During his years on the Cape, he's had time to explore the rest of Massachusetts, including ski trips to the Berkshires in the western part of the state.

Boat in Cape Cod, Massachusetts.
Boat in Cape Cod, Massachusetts.

Chatham is about a 90-minute drive from Boston. How did Paul get there from Switzerland? "Five years ago, Richard Cohen bought this place and was looking for someone to manage," he recalls. "I had a look around and thought the place was so special and unique. You just don't find this anymore – 25 acres on the waterfront that's still a private beach." The hotel faces south and overlooks a bay that eventually empties into the ocean.

Ocean near Cape Cod, Massachusetts.
Ocean near Cape Cod, Massachusetts.

Guests at the Chatham Bars Inn can enjoy the water on Five Star, the hotel's cruise boat, a 52-foot Viking fishing boat, a sailboat, or the Bar Tender, a launch used to transport visitors from the hotel to the Outer Beach, which is only accessible by boat. Paul estimates that the resort transports a few hundred people each day during the busy summer season on this complimentary shuttle service.

Shoreline with fishing boats in distance in Cape Cod, Massachusetts
Shoreline with fishing boats in distance in Cape Cod, Massachusetts.

The ambience at the Chatham Bars Inn is what Stephanie describes as "beach chic." "It's not a European-style hotel with crystal chandeliers that's intimidating to men not wearing a jacket and tie," she says. "On the other hand, it's very nautical, a gorgeous building with the most magnificent views." The hotel's main building dates from 1914 but underwent a significant refurbishment in the last 5 years. "The owner here has unbelievably impeccable taste and has spent over $20 million just to redo this place and bring it back to its origins," Paul explains. "He knows good taste costs money and is willing to invest."

View from balcony of Chatham Bars Inn, Cape Cod, Massachusetts, USA.
View from balcony of Chatham Bars Inn, Cape Cod, Massachusetts, USA.

The resort also includes several cottages, some along a bluff overlooking the water, some around the main building, and others overlooking a municipal golf course. The cottages range in size from 1 bedroom to up to 8 rooms. There are 217 guest rooms in total: 40 in the main building and 68 suites. While on the property, guests can choose from 4 different restaurants.

Paul Zuest, Managing Director, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Paul Zuest, Managing Director, Chatham Bars Inn, Cape Cod, Massachusetts, USA.

The size of the resort and variety of options make the Chatham Bars Inn popular with families during the summer. "Right now [in April], it's a lot of retired people and young executives," Paul explains. "May and June are probably the best time to be down here because Cape Cod isn't overrun yet. It's peaceful, beautiful, and the weather is usually fabulous. You still have space and privacy on the beach, so you can take nature walks or go boating."

Bedroom with firepalce at Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Bedroom with firepalce at Chatham Bars Inn, Cape Cod, Massachusetts, USA.

The Chatham Bars Inn is also a popular venue for weddings. "We do a lot of weddings, even in the winter, because it's just gorgeous," Paul adds. "People want to get married here from the point of view of the setting and having a facility to cater to your beachside wedding. So the place is really special in that respect." Stephanie remarks that there's something particularly romantic about going to beach destinations in winter, when you can take walks on the snowy, windy beach knowing that you'll come inside to a warm fire.

Bedroom at Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Bedroom at Chatham Bars Inn, Cape Cod, Massachusetts, USA.

Because the resort was built in 1914, it has plenty of public space. "A hundred years ago, the social life was in hotels," says Paul. "There was not much else out there. It was where you went to show off and see people. So the facilities here, like the dining room and lounge, are larger than normal. Our knowledge of the hotel's history is limited to a couple menus and that sort of thing, though. It's kind of a shame."

Lobby at Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Lobby at Chatham Bars Inn, Cape Cod, Massachusetts, USA.

Despite its grand roots and luxurious accommodations, the hotel offers a range of rooms. "There are very large suites in the main building, some with 2 bedrooms and some smaller ones," Paul explains. "Then we have regular rooms like any other, and a couple in back. Those are smaller rooms, but it gives us a price range and allows us to be competitive. It gives everyone access to a gorgeous seaside resort. The rooms along the front are very beautiful, though; there's a balcony all the way along the building where you can sit, and the view is breathtaking."

Chatham, Cape Cod, Massachusetts, USA.
Chatham, Cape Cod, Massachusetts, USA.

And thanks to the sales agreement, the Chatham Bars Inn will never be turned into condos or time-shares. "It's much better this way, so everyone has access to it," Paul continues. "The way it's set up – I haven't seen much that could be more perfect, especially in winter when the storms come in and you can sit there in front. It's just as exciting as it is in summer when the sun is shining. We have a gas fireplace going so everything is nice and cozy. And in the winter, you'll pay half of what you would in the summer."

Reception area at Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Reception area at Chatham Bars Inn, Cape Cod, Massachusetts, USA.

When the warm weather does roll around, there's plenty for the whole family to do. Paul recommends the whale-watching trips for kids and adults alike. "You can go out and see 30 whales in a day," he says. "They'll come by and frolic, so you can see them breaching, jumping, and eating. You're right in the midst of it. It's exciting for adults, but for kids, it's unbelievably special." The resort also has its own lobster traps, so there's always fresh lobster on the dinner menu.

Indoor Swimming pool at Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Indoor Swimming pool at Chatham Bars Inn, Cape Cod, Massachusetts, USA.

Paul encourages travelers to come and have a taste of the Cape Cod lifestyle that he enjoys year-round. "My wife is British, from Barnstable, so she's in hog heaven here," he says. "It's just like going back to England. And if my wife is happy, then my job becomes much easier! The winter can be a little on the coldish side, but we have real seasons, so it's exciting. And the Cape has a great lifestyle. Look at the zoning in the town of Chatham, the cleanliness – there's no visual pollution or regular pollution. It's seriously good living here."

Lounge at Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Lounge at Chatham Bars Inn, Cape Cod, Massachusetts, USA.

Many hotel guests start their day by watching the sunrise, doing yoga, or having a workout on the beach. Breakfast is served in the main dining room, which overlooks the bay, and from there, kids can go off to their own special programs. "It's more than babysitting," Paul explains. "Kids are divided by age groups and do games, educational activities, treasure hunts, pirate cruises, nature walks, and arts and crafts. Each group has its own counselors and programs." The resort is even building a set where kids can record their own news shows, which are broadcasted on the Chatham Bars TV channel.

Travelers411 Community Forums - This interview's thread:
http://www.travelers411.com/forums/showthread.php?t=3364

For more information visit www.chathambarsinn.com


Travel Tips:

To celebrate 10 years on the air, Stephanie is giving away tickets to the James Taylor concert at Tanglewood for the July 4, 2011, weekend! Listeners can enter on the forums at sabrams.com by telling Stephanie why they should win the tickets.


Guests Include:

Paul Zuest, Managing Director, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
www.chathambarsinn.com

Hour 2

Topics Include:

Link to this segment

Anthony Cole, Executive Chef, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
www.chathambarsinn.com

Travel Expert Stephanie Abrams and the "Travelers411" Radio Show sit down with Anthony Cole, Executive Chef at the Chatham Bars Inn in Chatham, Cape Cod, Massachusetts. The Chatham Bars Inn is a member of Leading Hotels of the World. Anthony has been at the resort for 5 years and previously worked at the Ritz-Carlton St. Louis, Ritz-Carlton Naples (in Florida), and the Ritz-Carlton in downtown Atlanta.

Anthony Cole, Executive Chef, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Anthony Cole, Executive Chef, Chatham Bars Inn, Cape Cod, Massachusetts, USA.

What drew him to New England? "My wife and I decided we wanted to move back to the East Coast – we're both from here," Anthony recalls. "We thought it would be nice to raise our daughter in the New England area. It took me a couple weeks to adjust, but I grew up in Connecticut, so I'm familiar with the cold. I love living back up here. There's a cadence to the seasons that just makes you want to cook and eat. There's a little bit of a disconnect in Florida because it's either hot or cold – and cold, for them, is 40 degrees. But I really enjoy the changing of the seasons."

Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Chatham Bars Inn, Cape Cod, Massachusetts, USA.

The changing seasons, however, mean that Anthony has to be ready for the busy summers. "My biggest challenge is being prepared for summer and making sure the right people are in place," he explains. "I'm very lucky that, after 5 years here, I have a considerable amount of staff that returns season after season. And we do a lot of internships for students from various culinary schools: Johnson and Wales, the Culinary Institute of America in Hyde Park, New York, a few schools in Vermont, and some international ones, like the Birmingham School in England or one in the Philippines."

Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Chatham Bars Inn, Cape Cod, Massachusetts, USA.

After a busy winter of recruiting and hiring, Anthony spends the summer at the Sacred Cod, the resort's tavern and one of 4 dining options. "We also have a main dining room with incredible ocean views, where we try to feature very seasonal regional ingredients," he says. "There's a big focus on seafood, of course, because of our location. We work very closely with 2 seafood purveyors locally. We have a designated person who stays in close contact with the boats, goes down to the pier, picks up the fish, and brings it back to the hotel."

Travelers411 Community Forums - This interview's thread:
http://www.travelers411.com/forums/showthread.php?t=3365

For more information visit www.chathambarsinn.com


Link to this segment

Clarissa Davis, Director of Catering, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
www.chathambarsinn.com

Travel Expert Stephanie Abrams and the "Travelers411" Radio Show relax seaside with Clarissa Davis, Catering Director at the Chatham Bars Inn in Chatham, Cape Cod, Massachusetts. Clarissa is gearing up for a busy season of weddings, rehearsal dinners, tea parties, corporate events, fundraisers, and even an Easter egg hunt. "We do just over 100 weddings a year here, so we're busy year round," she says. "The most popular months are June and September, but we're starting to do more in the off-season because people can take over the whole place and have it to themselves."

Clarissa Davis, Director of Catering, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Clarissa Davis, Director of Catering, Chatham Bars Inn, Cape Cod, Massachusetts, USA.

The Chatham Bars Inn has a total of 217 rooms, including 40 accommodations in the main building. During the winter, guests can come for a board meeting or sales conference that's contained in that building. "It makes a beautiful venue for any sort of meeting," Clarissa promises. During her 10 years at the resort, she's seen everything from business to personal events. Prior to coming to Chatham, she worked at the Wauwinet on Nantucket. "We don't have quite as many concerns about transportation or getting here as we did on the island," she adds.

Easter Catering, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
Easter Catering, Chatham Bars Inn, Cape Cod, Massachusetts, USA.

Clarissa's focus at the Chatham Bars Inn is making every guest's event a special occasion that they can celebrate for years to come. "We have the best chef and lots of private locations, so it becomes a spectacular event through and through," she says. "When you think of Cape Cod, a lot of people focus on summer clambakes or days at the beach. But winter events are just magical, too. It's a beautiful time in January or February. So we're trying to get the word out about just how fantastic it is in the off-season."

Travelers411 Community Forums - This interview's thread:
http://www.travelers411.com/forums/showthread.php?t=3366

For more information visit www.chathambarsinn.com


Link to this segment

Stan Bradley, Managing Director, Air Ambulance Card.
www.airambulancecard.com

Travel Expert Stephanie Abrams and the "Travelers411" Radio Show learn about getting medical treatment on vacation with Stan Bradley, Managing Director of Air Ambulance Card. "I think people have been shaken into awareness by the instance of the earthquake," says Stephanie. "But it might not even be a natural disaster. What if nothing happened, but you slipped and fell on a just-washed marble walkway? There's nothing worse than not feeling well away from home. You just want to have your family around you, deal with doctors you know, and be in an environment where you know you're getting the best attention."

Biking in Italy.
Biking in Italy.

This may not always be in the hospital or medical facility closest to your destination. Air Ambulance Card is a membership program that's designed to help travelers who are injured while away from home and do not feel well enough to take a commercial flight. It's not an insurance company; rather, it's more like an auto club. "Instead of sending a truck to tow your car, the company will send a medical airplane to move you from one hospital to another," Stan explains.

Iran.
Iran.

How did Stan start in this business? "It's a rewarding niche," he says, "because our members call when they're hospitalized, so we're thrilled that we can help them, especially when you look at the number of dollars involved. You hear about airline and gas prices going up. The same fuel burning in a jet burns in an air ambulance, so those costs have gone up dramatically."

Diving in Mexico.
Diving in Mexico.

For example, Air Ambulance Card recently evacuated a member who had been in an accident in the Philippines. "Three years ago, that flight would have cost $130,000," says Stan. "Today, it cost $175,000." According to the company's statistics, 83% of international transports are because of accidents – falls, motor scooter crashes, or skiing accidents. The average age of transport is 59, which Stan points out is relatively young. And over the last few years, 60% of transports have actually been within the U.S., he adds.

Israel.
Israel.

Stephanie observes that many travelers are penny-wise and pound-foolish. "So many people put value at the top of their list, instead of saying, 'I really want to go to this place,'" she says. "But they don't take the same approach when it comes to protecting themselves from a catastrophic economic blow!" Compared to the cost of transport and even the cost of a vacation, Air Ambulance Card membership rates are low: $195 for an individual and $295 for a family, per year.

Triathlete Reggie Douglas biking in Nevis.
Triathlete Reggie Douglas biking in Nevis.

Signing up is an easy process, even if family members are going to be in several different places at once. "Kids travel more often than we do," Stan says. "With a family membership, you can have parents going away, one child away at college or studying abroad, and another still living at home but going on spring break. The membership is valid any time you're 150 miles from home – and it's very easy to get that far nowadays."

Skiing in Chile.
Skiing in Chile.

In a family of 5, for example, all family members would be covered by a family membership for unlimited travel in any direction. According to Stan, there is usually room for 1 companion or family member to accompany a patient; other family members generally take the luggage and return on a commercial flight. Air Ambulance Card can even arrange for larger aircraft in case there are more family members injured – in a car crash, for instance.

Ukraine.
Ukraine.

Stan recommends visiting Air Ambulance Card online for more information or to sign up. "The website walks you through the process," he says. "Everything is there. There's no fine print that you get after you enroll. We tell you when we'll transport you and when we won't. If something happens, you just call the number on the card and we pick it up from there. Our team communicates with the hospital and the receiving facility and coordinates everything. We'll keep the family updated constantly until we get the patient to the bed where he or she wants to be. And once you enroll, your membership is good for a year."

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Travelers411 Community Forums - This interview's thread:
http://www.travelers411.com/forums/showthread.php?t=3367

For more information visit www.chathambarsinn.com


Link to this segment

Bill Miller, Senior Vice President of Strategic Partnerships, CheapOAir and CheapOStay.
www.cheapoair.com
www.cheapostay.com

Travel Expert Stephanie Abrams and the "Travelers411" Radio Show fly away with Bill Miller, Senior Vice President of Strategic Partnerships at CheapOAir and CheapOStay. Bill recently did some research into the top 10 destinations – mostly leisure – to find out how travelers can save more money on air travel. He concludes that by traveling midweek, passengers can save substantial amounts of money.

Fort Lauderdale, Florida, USA.
Fort Lauderdale, Florida, USA.

"I looked at the top 10 destinations in the first quarter of 2010," he explains. "If you leave on Wednesday and return on Monday, instead of leaving Friday and returning Sunday, you'll save about 11%. The trend held in 2011, too, and actually went up to 12% savings. I picked out a specific destination, Boston to Fort Lauderdale. In 2010, there was a 24% savings on midweek travel; in 2011, there was a 30% savings." Bill adds that 90% of people that buy from CheapOAir are leisure travelers, so this data applies to consumers looking for vacation deals.

Boston, Massachusetts, USA.
Boston, Massachusetts, USA.

"I even went into May 2011 and looked at that Boston to Fort Lauderdale route," Bill continues. "From Wednesday to Monday, the fare was $185. From Friday to Sunday, it was $225. So that's a 22% savings." Stephanie points out that this goes against conventional wisdom. "By tradition, Wednesday was the biggest traffic day in U.S. airports because that was when business travelers went," she says. "They went out on Wednesday and wanted to be back on Friday for the weekend." Now, passengers can save more by traveling midweek.

Travelers411 Community Forums - This interview's thread:
http://www.travelers411.com/forums/showthread.php?t=3368

For more information visit www.cheapoair.com and www.cheapostay.com


Guests Include:

Anthony Cole, Executive Chef, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
www.chathambarsinn.com

Clarissa Davis, Director of Catering, Chatham Bars Inn, Cape Cod, Massachusetts, USA.
www.chathambarsinn.com

Stan Bradley, Managing Director, Air Ambulance Card.
www.airambulancecard.com

Bill Miller, Senior Vice President of Strategic Partnerships, CheapOAir and CheapOStay.
www.cheapoair.com
www.cheapostay.com

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